Terms of Service
Welcome to the website and services provided by Ghulu LLC (hereinafter referred to as “the Company” or “we”). Please carefully read the following Terms of Service before accessing or purchasing our products. By using this website or completing an order, you agree to abide by these Terms.
I. Company Services
Ghulu LLC specializes in selling miniature figurines and related collectibles. We are committed to providing our customers with a safe and convenient online shopping experience.
All product information, prices, and stock availability are subject to change without notice.
II. Product Descriptions
We will strive to display product images, colors, and descriptions accurately; however, due to differences in display devices, the actual product may slightly differ from the image.
All products are subject to the actual product received.
III. Orders and Payments
- Order Confirmation
After you submit your order and complete payment, we will send you an order confirmation via email.
- Payment Methods
We accept the legal payment methods displayed on the website, including but not limited to:
Credit/Debit Card
Third-party payment platforms
All payments must be completed before shipment.
IV. Billing Terms (One-Time Purchase)
All products sold by Ghulu LLC are one-time purchase items.
We do not offer:
Auto-renewal services
Recurring subscriptions
Automatic payment plans
Recurring billing services
Customers will only be charged once for the actual order submitted. We will not process any subsequent automatic charges without the customer’s explicit authorization.
You will receive a one-time billing record for the corresponding amount after payment is completed.
V. Shipping and Delivery
We will arrange shipment as soon as possible after order confirmation. Delivery time may be delayed due to region, logistics, or force majeure.
Customers must ensure that they provide an accurate shipping address. The customer is responsible for any delivery failures caused by an incorrect address.
VI. Return and Exchange Policy
If there are quality problems or damage during transportation, please contact us within the specified time after receiving the goods.
The following situations may not be eligible for return or exchange:
Damage caused by human error
Used goods
Personalized goods without quality issues
Orders exceeding the return/exchange period
Please contact customer service for specific return and exchange procedures.
VII. Intellectual Property
All content on this website, including but not limited to:
Images
Trademarks
Copywriting
Product Design
Website Content
is owned by Ghulu LLC or relevant rights holders and may not be copied, distributed, or used for commercial purposes without authorization.
VIII. Limitation of Liability
To the extent permitted by law, Ghulu LLC shall not be liable for the following:
Temporary website inaccessibility
Problems caused by third-party services
Delays or losses caused by force majeure
Indirect losses incurred by users using the product
IX. User Conduct
Users shall not:
Use the website for illegal activities
Interfere with the normal operation of the website
Steal others’ payment information
Publish illegal or malicious content
If any violation is discovered, we reserve the right to suspend or terminate the service.
X. Terms of Service Modification
We reserve the right to modify these Terms of Service at any time. The updated terms will take effect immediately upon publication on the website.
Thank you for choosing Ghulu LLC. Happy shopping!